Frequently Asked Questions

How fast are orders processed?

Orders placed before 23:59 (GMT+2) are processed and shipped the next business day, except for made-to-order items from Adensen beds, Meowbaby sofas and slides and Sowka sleeping bags and pillows. If you have any further questions, please contact us via email or ask a question via the chat box. We will get in touch with you as soon as possible.

What are the estimated delivery times for orders?

Most orders are delivered within 3-8 business days from our warehouses. You can track your order via the chat box. If you have any further questions, please contact us via email or ask a question via the chat box. We will get in touch with you as soon as possible.

What are the shipping rates?

The standard shipping rate is €4,99. Shipping is free for orders over €120. If you have any further questions, please contact us via email or ask a question via the chat box. We will get in touch with you as soon as possible.

Which countries do you ship to?

We ship to countries in Europe: Austria, Belgium, Czechia, Denmark, France, Germany, Ireland, Italy, The Netherlands, Poland, Spain, Sweden, Hungary, Luxembourg, Slovenia and Slovakia. If you have any further questions, please contact us via email or ask a question via the chat box. We will get in touch with you as soon as possible.